She gets an email about a friend request from a girl she doesn't know in Saigon. I get these, too, not a big deal, except that I'm irritated how the various social networking entities are always pushing (give us your addressbook in one easy step!) for private information to use for, primarily, the corporate interests. I digress...
Anyhoo, these emails come with "Confirm Friend Request" and "See All Requests" buttons. Of course we don't know these people, choose "See All Requests". That brings us to our profile (this has happened to me), where this stranger is listed as already a friend! Of course, all the effort put into restricting who can write on our wall is right out the window, isn't it?
Now, this makes me mad: with all the money this Zuckenburg clown has made off this, he can't throw a few dollars at someone to reply to concerns. There is a "Help" link, which brings one to endless FAQ and misleading "Report" links. Click to report and page after page of more FAQ, no "Contact" method anywhere, afaict. Finally, I post the problem to the only place that I could find, the user-based "support" forum, which is full of nonsensical "look at me" garbage. The experience is quite the same when trying to deal with a Google problem and the magnitude of profits is similar, isn't it? This makes me mad.
